My document is not approved

When uploading a document, be sure to update the information in Stripe as well to match the document. For example, address and organisation number.

If any of the information you update should not be approved, you will receive a new email and will need to update again. You will also see an alert under Finance > Club Accounts. Please contact clubsupport@spond.com if you have any questions or concerns.

Read more about document requirements on Stripe's pages here:

https://support.stripe.com/questions/legal-entity-documentation-requirement


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