How does the discount work?
We have two different discounts. Percent and maximum price.
The discount works the same way as when you shop online, you must have all the products in the shopping cart while you pay - for the discount to work. You must therefore send it out to everyone at the same time so that the discount applies to everyone in the family - that is, in one payment request. You can still give different prices per group or member type. Read more about how to make a payment request here.
Spond considers everyone with the same payment contact as a family.
If you need to make a manual registration of a payment on a payment request with family discount, it is important that you distribute the paid amount to all members of the family and register a part on each family member. Read more about manual registration and invoicing.