Spond app vs. Spond Club
If a new member is added to a group, will the group admin be notified?
Yes, a group administrator will be notified if someone from Spond Club adds a new member to their group.
I have no groups to import, but I am a group admin.
Go to "me" in the app to see what e-mail you are registered with. It might be that this is a different email to the one you are registered with in Spond Club. Add your e-mail that you use in the app…
Will members be effected when I import groups?
When importing Spond-groups they will be tied up to Spond Club. Members will not notice anything when using Spond, but group admins might get their access rights changed, depending on what ther new r…
What happens if I delete a group?
If you delete a group, it will also be deleted in the Spond app. This includes all historical events, posts etc. Members in the club will no longer be in the group, but they will still remain in Spon…
Why don't I see the imported groups when I use the Spond app?
When you are using the Spond app, you do so as a private person not an admin, which means you only get access to the groups you are a member of.
Where do I find the group code?
Group codes can be found in the invitation link or in the group in the Spond app or Spond Club.
Will members that are removed from a Spond group also be removed from Spond Club?
No, a member will still be a member in Spond Club and any other group. They are only removed in the particular group.
What happens If I delete a member from the Spond Club?
The member will be removed from the club and all groups you have imported into Spond Club. They will not be able to reach these groups from the Spond app either. However, their Spond profile and memb…
Why aren't my groups imported?
We do not import any groups automatically, as we do not know what groups you want to import. We also want to make it possible for you to control all details of each group. You can import your groups…