General & settings

Settings

What status should I give to coaches and parents who have duties in the club? You can set them as ‘non members’. Where can I add new club admins? You can see club admins as a sort of "super user". Al…

Updated 5 months ago by Victoria Surman

Permission for club admins

When you create a club role, you can now control what they are allowed to see and manage. When you add new club admins you can choose what role the person should have.Rights for Members , Groups and…

Updated 4 months ago by Victoria Surman

What is Spond's business model?

Spond is free to download and free to use. There are no hidden extras, no upsell. Spond’s business model is transactions. We charge for one thing and one thing only: collecting money. The only cost y…

Updated 2 months ago by Victoria Surman

How do I create an event?

You cannot current create event in Spond Club as of now. You have to create events within each group. A new member will not be automatically invited to future events in a group. If the member is adde…

Updated 5 months ago by Victoria Surman

Roles for group admins

All members in a group with one or more roles are considered a ‘group admin’, regardless of their role name or access rights. The access rights you set to a role will affect what the group admin can…

Updated 5 months ago by Victoria Surman

2-step verification (authentication)

2-step verification (authentication) is an additional level of security for login. With two-step confirmation, you log in with your password in addition to a one-time code you receive via SMS. 2-step…

Updated 2 weeks ago by Victoria Surman

How do I change my password?

You can log in to Spond Club with the same login details as in the Spond app. To reset the password, follow this link: spond.com/forgot-password

Updated 5 months ago by Helen